Pacific Cycle Tours Website Policy

We believe it is important that you know how we treat information about you which we receive via the Internet. Our commitment to personal privacy is paramount.


Pacific Cycle Tours Limited lets you visit the Pacific Cycle Tours website without revealing any personal information about yourself. We will ask you when we need information that personally identifies (personal information) you. Pacific Cycle Tours requests personal information from our users at several different points on our website. We may ask you for your email address when making an inquiry. The personal information we collect is used only to respond to your inquiry, process an order, allow you to subscribe to our newsletter, or advise you of special promotions, discounts, updates and new tours.


Pacific Cycle Tours is the sole owner of the information collected on this site. We will not use or disclose this information for purposes other than those set out in this statement or in our Terms and Conditions.


By using this site or any services provided through this site, you expressly consent to the use and disclosure of information as described in this Privacy Statement.


Order and Credit Card Information

Pacific Cycle Tours uses Payment Express (by DPS), a third-party provider of e-commerce solutions, to power the Bike-nz.com store and in doing so, collects information about users, including credit card information. When a user purchases a product from the Bike-nz.com store, Payment Express provides information about the customer, including name, address and email address, to Pacific Cycle Tours. Pacific Cycle Tours uses this information as set out in the end user agreement, agreed to by purchasers at the time of purchase. In particular, Pacific Cycle Tours uses the information to communicate to you about the tour you’ve purchased and send you information about upcoming tours, new tours or services provided by Pacific Cycle Tours.


Pacific Cycle Tours requests information from the user on the order form, viewed by the user as a page hosted on the DPS web server. Here a user must provide contact information (like name and postal address) and financial information (like credit card number, expiration date). This information is used as explained above. For example, if we have trouble processing an order, contact information is used to get in touch with the user.


Your credit card information does not pass through the DPS sites under the terms of Pacific Cycle Tours’ agreement with DPS. DPS does not share credit card information with Pacific Cycle Tours. DPS keeps your credit card information confidential and protects your credit card information through the use of industry-standard Secure Sockets (SSL) encryption technology.


Links

The Pacific Cycle Tours website may contain links to other websites. Please note that when you click on one of these links, you are leaving our website and travelling to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours. This privacy statement applies solely to information collected by this website.


Cookies

"Cookies " are small pieces of information that your browser stores on your computer on behalf of a website that you have visited. Session (temporary) cookies may be used from time-to-time to enhance navigation within the website. These cookies are destroyed when the user closes their web browser. Our e-commerce provider, DPS, use session cookies and other cookies to facilitate access to customer account information in the shopping cart on their site. However, Pacific Cycle Tours has no access to or control over these cookies.


DPS cookies are used only to identify the customer, not to identify any specific customer traits. This allows DPS to maintain consistency in the shopping cart and enable a more pleasant shopping experience.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Changes to this Policy

Pacific Cycle Tours reserves the right to change this policy at any time by providing notice of such modification on this site.